How long have you been doing what you do and how did you get to be an expert in guiding business leaders, managers and individuals so they are clear, confident and effective in all areas of their professional and
personal lives?

To answer this question well, it is probably good to go back to a place in my personal and business life that was not only a defining time, but a leap of faith as well. It is the story that brought me to where I am today, coaching and mentoring business people just like you to be able to master their business issues with clarity, confidence and effectiveness.

That defining time happened in 1986 when I opened my business with credit cards, no business plan, no brand or niche and with all the hope in the world that I would be a millionaire in a short period of time. I had just gotten divorced and was lucky to have physical custody of my beautiful and precious little girls. We moved to a tiny house in the same town. I set up up my home office with a desk, an ancient computer and some very snazzy business cards and stationery.

I started making money and finding clients easily because I was personable, friendly, loved to network and talk on the phone. Here is what I didn’t
do well:

	Create a long term strategic marketing plan for getting and keeping clients
	Be clear about what I could do for people and communicate it well
	Seek help on a regular basis from highly successful business owners and coaches
	Follow up with prospects in a timely way with confidence and clarity
	Use my time well when I was working 14 hours a day
	Remind myself of my business successes
	Keep my business receipts in any sort of logical order

I sought help from experts when I was desperate, scared, and confused which was most of the time because I had few systems and very limited knowledge outside of being great with people.

What helped me to become a successful coach, consultant, speaker and author of five books was when I took the time to analyze my own business habits, the good, the bad and the downright ugly! This analysis helped me to understand my behavior around running my business and how I could better provide high value and sustainable results for my clients, readers and audience participants.

Today I have a virtual team of business masters to include a lawyer, a business manager, several virtual assistants, a technology guru, an insurance expert, a tax/accounting genius and my own business coach.

Now it is funny to think about needing to know it all and acting like I was an expert at every facet of business. I was not and am not today. However, I am a master at coaching business leaders, owners, incredible women, and managers how to create business excellence and peak performance by doing the following:

	Analyzing their wants/needs in order to create highly defined goals/outcomes
	Getting them clear about what is most important to them and their businesses
	Providing the methods and support for increasing their confidence and influence
	Designing and implementing their customized system for being highly productive

Once I “got” what it took to run my business well and with excellence I made a commitment to dedicate the rest of my professional life to helping business professionals, leaders, owners and managers to assess and utilize their own unique talents and strengths. I think it is fascinating that once you make a commitment to what you will be doing and do it well, the perfect solutions and results just for
showing up.

I believe that the quote is “Once the student is ready, the teacher arrives.”

Since 1986 I have worked with and spoken to thousands of people and coached thousands of private clients. From this work I’ve created the Business Communication Etiquette (BCE) for business leaders, owners and managers who want a step by step implementation and coaching system for communicating and getting clear, getting confident and being effective in all areas of their business and professional lives…in record time.

Who are your clients exactly?

I work with people just like you! You know who you are…owners of small businesses, managers of people and facilities, leaders of executive teams. You are really good at what you do; however, you have never been taught the step by step process for how to create clarity, confidence and effectiveness in your business, with your teams and in your organizations. Having said that, the professions that I have worked with run the whole gamut of industries and specialties.

How are you different from other “business and life coaches?”

This a terrific question because our clients stay with us for a long time involving their entire business enterprise and teams even though we may have started with just working with them. Their comments about how we are different can be found in our written testimonials and videos about their successes (Client Testimonials). What we bring is a SnapShot™ Assessment of your talents and strengths. This provides you with a roadmap for accomplishing your outcomes and goals and a framework that supports you through your learning.

Our clients unanimously tell us that their new found confidence in executing what it is that needs to be done with their business, people or organizations is key for them. They feel confident, influential, excited, knowledgeable and proud of their enhanced skills. Through our entire Business Communication Etiquette and “Coaching for Life” Mastery system and process, you will be supported and guided to reach your biggest goals and dreams. You know some of our clients call it “hand holding.” While that is a lovely compliment, our clients are hard working success seeking peak performance individuals who complete the work that gets them to their new and profitable levels. We throw in a healthy does of humor, compassion and encouragement during the work and that is always a plus.

My personal belief on why we are different or unique from other coaches and consultants is that we encourage our clients to believe in their own brilliance. Everyone we have ever worked with, including all teams and organizations, have untapped talents that they allow us to uncover and then tap into. It just works when you feel trusted, respected and dare I say loved. The coaching relationship is a privilege for both sides and the coaching process creates outstanding results.

What type of personality do you work best with and what is expected of me?

Our Business Communication Etiquette and “Mastery for Life” Coaching workshops, keynotes, products and programs were created for people who absolutely ar excited and dedicated to improving the results of their work whether personally or with their teams and/or within their organizations. We work with people who want results fast, right now and will accept nothing short of extraordinary. Because of how we have designed the Business Communication Etiquette culture, we can be responsive and productive for our people 24/7.

Being a high achieving and fast moving go getter myself, we work best with other high achieving go getters who are dedicated to get going now and want to get clear, confident and effective communication NOW!

Do consider that working with me and my team you will be taking action and participating in a action learning course. You will be expected to take serious and consistent action during our time together. No excuses anymore because you will be operating at a peak achievers level to accomplish the goals and outcomes you want in record time.

For what type of professional is this program NOT going to work?

Let me be very clear here that we are very selective about who we work with. We pick our clients carefully and chose to gently turn away people who are not suited for our programs and will not get the results they would have signed up for. (We want to be fair for people to get the results they deserve).

Can you tell us exactly how the “Mastery for Life” Coaching System works and
what it includes:

The “Mastery for Life” Coaching System is for business leaders, owners and managers who want a step-by-step implementation and coaching system for getting clear, getting confident and being effective in all areas of
their communication.

1. Discover Your Talents and Strengths (The SnapShot™)

In this step we discover your talents and strengths with an assessment and intake discussion. We then debrief both of these for your understanding. This is a highly impactful first step that really allows you to view your potential and your personal talents and strengths, maybe for the first time in your life.

2. Design and Develop Your WIMI

In this step we design and develop the outcomes you will be working on with your coach during your six month coaching engagement. We do this using our WIMI strategy i.e. discussing what is most important to you to accomplish in the next 6 months and for the long term. Maybe for the first time in your life you will be designing and developing your strategies as a confident and talented professional.

3. Strategize the Priority and Measurement of Your Outcomes and Goals

In this step we discuss how to best tackle your outcomes/goals based on what you want to accomplish and your time frame for completing your outcomes/goals. In this step we also develop the basis for which we will measure your progress in achieving your desired outcomes. You also become the master of accountability in this step. You will learn to do what you say you will do on time and with excellence.

4. Focus and Course Correct

This is where the real work begins! Through your coaching calls, role playing, weekly homework and email journals, we focus on your outcomes/goals and accomplishing them systematically. This is also where we use the basis of measurement developed together in step #3 to course correct your outcomes/goals to ensure that you are being held accountable for what you say you are going to do and what you want to accomplish i.e. what is most important to you…(WIMI). You will also learn the communication model to shift you to absolute clarity in all of
your communication.

5. Review, Discuss and Refine

In this step we take time to refine, review and plan. This is done on a monthly basis with your coach. We take time to review, discuss and refine your coaching outcomes. This is really a place to brainstorm and ask the question “what if…?” This allows you the space to really discover what’s most important to you based on where you are at in the coaching process. You will be amazed at how truly smart and talented you are.

6. Make it Real for You

In this step we take a look at our last 6 months together. It is an evaluation of where you were when you began and how clear, confident and effective you are today. This is a discussion of how your coach can continue to be a resource to you beyond your 6 months of coaching. Is there another outcome that has become what is most important to you? In this step we help you make “it” real for you and give you the keys to continuing your learning, new habits and behaviors. This is all about being accountable to yourself and the life you have created.

Does this really work?

Yes! The result of our work is an approach to getting and being clear, confident and effective in all areas of your business focusing on your own unique talents and strengths. Don’t take my word for it though. See what our clients have to say
Client Testimonials.

Yes yes yes. In fact we pretty much insist that you speak with them. The reason we encourage this is we can tell you all day long what results are and what you can expect, but the best source of information on the successes and results are the people who spent their time and energy becoming successful. Please do visit our Client Testimonials page and read all of them. See which ones you feel drawn to and then contact them and ask what they got from working with me, NMA and our
coaching programs.

What results can I expect?

	Maximize your potential and what is possible for you as a talented professional
	Increase your productivity
	Easily solve employee, team and organizational communication issues
	Significantly reduce your daily stressors
	Eliminate your key frustrations around email management and effectiveness
	Identify, develop and implement plans for project, product and service goals
	Confidently develop your people and your teams by identifying strengths, purpose and outcomes
	Create a powerful cohesive team based on trust and effectiveness
	Identify limiting perceptions for change and improvement
	Learn your necessary leadership skills to create and sustain an organization wide culture based on trust and respect
	Produce additional business and a stronger line through clear, confident and effective leadership
	Implement a process for defining, focusing on and resolving challenges
	Strategies for developing clear organization wide communication to improve productivity
	Develop a process for accountability for actions and areas of responsibility
	Experience increased confidence, both personally and professionally, in your unique talents, strengths and ability to communicate effectively with superiors, colleagues, subordinates, prospects and clients alike

How quickly can I expect results?

People ask for fast and immediate results to their short and long term goals and we say yes to that. However, we also need to find out what your current habits are about producing results. Do you procrastinate; miss deadlines; plan well; understand what is most important to complete; create clear and supportable objectives and outcomes? We have to make sure that you easily understand the system of creating results and what your habits are in order to get you to the place you want to be. You will also need to put enough time into the assignments we give you from the system. Most of our clients have expressed that they see immediate results in how they personally operate during their day and experience much better results within the first couple of months in with increased sales, staff and employee commitment, clear communication with key stakeholders, increased confidence with business growth and added productivity of their teams and organizations.

How can I guarantee myself that I will Get Clear, Get Confident and Be Effective with the Business Communication Etiquette System?

Make sure that you are totally focused on the systems and do all the homework associated with it. (You will like the way that feels when you begin to produce the results that you want.) Do understand that even though you will experience immediate results, the “Mastery for Life” Coaching System is not a “quick fix”. It can take time to plant the seeds of results and success. Those seeds need to be nurtured by you. Our clients who have diligently applied every step of the Business Communication Etiquette have successfully grown their successes and in much less time than if they had tried to do it on their own. They have also made more money while working on creating their successes.

Will I recover the investment I put into this coaching program?

Yes! Many clients are excited to report that when they uncover their talents and strengths and implement their new success habits they immediately recover their investment into this coaching program. Our clients find that when they are clear and confident about their desired success as they can be more effective which saves them both time and money. One of the best parts about getting clear, getting confident and being effective is that clients find that they are more open to creativity and thus make more money than ever before because their ideas have a a solid framework
for implementation.

What you are getting regularly with this program (and my coaching) are series of WIMI moments i.e you discover What Is Most Important to you and have a system to act on it …immediately. With these WIMI moments you are able to move your business forward faster than you ever would be able to on your own. That’s what your investing in, results, more revenue, more profit, more time, better use of resources, not just more information.

Natalie, based on everything I’ve read and heard about you, I know you’re the one I want to learn from. What are my options for getting started with you?

Ok, I know which program I want. How do I get started?

Great! Did you know that 90% of success is making a decision and taking that first step? Congratulations on taking your first step to getting, clear, getting confident and being effective in all areas of your business!

Here’s how you can get started: just click on the info links above for the program you’ve chosen or if you have a question, email my team at coachnatalie@nataliemanor.com and we will be happy to answer any questions you may have. I can’t wait to meet you in person or on the phone to get you started on your path to get clear, get confident and be effective in all areas of
your business!

If I’m not sure I’m ready to get started, how can I sample your work at a low cost to see if it’s the right solution for me?

A way to sample the “Mastery for Life” Coaching System is by subscribing to my email newsletter. The Business Communication Etiquette email newsletter provides you with the latest tips, powerful techniques and proven strategies from Business Communication Etiquette Programs. It is a must for anyone who wants to get clear, get confident and be effective in all areas of their business. Enter your information below to be signed up.

Ok, I’m ready to do this for myself, but I have a couple of additional questions. Can I call you?

Good, sounds like you are ready to be pulled into your future! Yes, if you have a couple of questions, just email my team at CoachNatalie@nataliemanor.com and we’ll be happy to walk you through the different options to see which one will be the very best for you. I can’t wait to see you succeed and I am honored to be the one to help you!

Natalie R. Manor, CEO
CoachNatalie@NatalieManor.com