Refund Policy and Terms of Service

Refund Policy and Terms of Service: 

Natalie Manor & Associates (NMA) is a consultancy which offers coaching, speaking, workshops and content for sale to their clients through their on-line website. 

Any physical products ordered are fully refundable for any damage incurred during shipping or the product is shown to be defective.  Any download products will be replaced if technology issues are involved. 

All consulting projects or programs with NMA are non-cancelable and are non-refundable.  They may be postponed, delayed, and rescheduled without penalty and without time limit, which provides you with the safety and assurances that the payment will not expire. All payments are due as specified. 

All coaching  programs are non-cancelable and non-refundable. We do allow for “freezes” so that people/teams can take a break from the time schedule if they are overburdened, want to take a vacation, etc. Coaching is to help with producing results in your personal and professional life and we are  pleased to allow “breaks” that serve the coaching outcome. 

 

 

 

 

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