What did they say?

Communication needs to be clear, concise, timely and relevant.  And don’t you wonder how often that really happens when a leader speaks?   Leaders, any leader, need to communicate in a way that provides information and direction.  Support and confidence building...

You Want Me To Do What?

Supporting a boss who is not doing well is hard.  In fact, with my coaching clients, having an ineffective boss is in the top 5 list of the most difficult of situations for them.   There are so many ways to evaluate bad “bossing” that I would like you to consider....

Protecting Our Time and Talents

Let me share a telephone call I got this week:  “Natalie, I am annoyed, constantly interrupted and disrespected by the gal that I am mentoring.  She contacts me 10 times a week, does not listen and tells people about the ‘special’ care I have been giving her.”   In...

What Can I Do To Get Them To Change?

So many people are being poops.   So many challenges to get them to change!   Let me give you the overview of the discussions I have been having with my clients and prospects:   You are dealing with a boss’s boss who is a poop.  And seems to have lots of power. They...

What Is It I Am Supposed to Hear?

Thousands of people have taken the NMA listening test and found deep value to add to their communication skills tool box.  Here is the link in case you have not yet taken the test.    What has been the value they have learned from taking the test?  That they don’t...

What the heck are you doing now?

Trying to hold people accountable can seem like herding cats – they just don’t do what you want them to when you want it done.   Some might call that insubordination while others might view that kind of behavior as “just not listening”.    The problem with allowing...

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